Your Google listing, set up properly and kept that way.
Before anybody visits your website, they see your Google listing — on Maps, in search, when they ask for "near me". It is where they read your hours, look at your photos, check your prices and tap to call. A listing nobody looks after drifts: the pin ends up in the wrong place, the hours go stale, the menu is missing, and the only photos are the ones customers happened to take. This puts it right, and keeps it right.
Who it is for: Any business with a place customers come to or call: restaurants, shops, salons, clinics, halls, workshops. You do not need a website for this — and if you have one, the listing sends people to it.
The one-time setup
- Your profile created — or the one you already have taken over. You stay the owner; Sitey is added as a manager and you can remove that any time.
- Lost access to your own listing? Ownership can be requested back from Google, onto your own email — how it was done for Jik Jik Chinese.
- Name, address, phone and hours made correct, and the map pin put on your actual door.
- The right category, and a description written around what your customers actually search for.
- Your full menu or price list typed into Google, item by item, with prices — not just a photo of a menu card.
- Your logo, cover photo and your own photographs.
- The order, booking and website buttons pointed at your WhatsApp or your own site.
- Any number of changes until it is how you want it.
Monthly care (optional)
- Photo updates — new photographs whenever you have them.
- Menu and price updates — new items, new prices, items taken off.
- Posts on your listing — offers, new dishes, events, seasonal specials — at a steady pace. Google switches posting off for profiles that post in bursts, so they are never fired off all at once.
- Hours kept right through Ramzan, Eid and public holidays.
- Anything else that changes — a new number, a move, a second branch.
- A report on WhatsApp every month with Google's own numbers: how many people saw you, called, asked for directions.
What it costs
| Your business | One-time setup | Monthly care (optional) |
|---|---|---|
| Small shop A salon, clinic, boutique, gym or small kitchen. A few services, no long catalogue. |
Rs 3,000 | Rs 2,000/month |
| Restaurant or shop A menu or price list up to roughly forty items, one or two branches. |
from Rs 5,000 | from Rs 2,000/month |
| Large A hundred or more items, size-tiered prices, several branches — or a marquee, caterer or event business where one booking is worth a lot. |
from Rs 8,000 | from Rs 7,000/month |
| Wedding venue / multi-branch A wedding venue or a business trading from several addresses in a major city. |
from Rs 12,000 | from Rs 10,000/month |
One-time means once: as many changes as you want while it is set up. Monthly care is optional and stops whenever you say. “From” means the exact figure depends on your size — you get it in writing first. All prices on one page.
Done for a real restaurant
Jik Jik Chinese in Islamabad could not edit their own listing — it sat on an email nobody could open. Ownership was requested back from Google from the restaurant's own Gmail and granted three days later. Then the whole menu — 104 dishes in 16 sections, with their prices — was typed into their Google listing, so people who find them on Maps see the real menu and prices, and the listing's website and pick-up buttons go to the restaurant's own site. Read the whole story.
Common questions
Do I need a website for this?
No. The listing is a service on its own. If you do have a website, the listing is one of the main ways people will find it.
Who owns the listing?
You do. Sitey is added as a manager on your profile. You can see everything that is changed and remove the access whenever you want.
I've lost access to my own listing. Can you get it back?
Often, yes. Ownership is requested from Google, from your own email, and Google decides — nobody can promise the result. For Jik Jik Chinese it took three days. Once it is back, it is yours, on your email.
I don't have a listing yet. Can you make one?
Yes. Google then verifies it with the owner — by a video of the place, a phone call or a postcard, whichever it asks for — so that one step needs you.
Will this get me to number one on Google?
No, and do not believe anyone who promises it. A complete, correct, active listing gives Google every reason to show you; Google decides the ranking.
Do you buy reviews?
Never. Bought or fake reviews break Google's rules and can get a listing suspended. You get a proper link to send happy customers, and that is all.
Get your number
Send your business name on WhatsApp. Your Google listing gets looked at, and you are told what fits and what it costs — in writing, before you decide anything.
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