Case study · Google listing · Islamabad

Jik Jik Chinese: their Google listing, back in their hands and rebuilt.

Jik Jik Chinese on Main PWD Road had a Google listing that thousands of people were looking at — and nobody at the restaurant could change a word of it. It sat on an email they could not get into. Sitey helped them get ownership back through Google, then rebuilt the listing around their real menu, their own website and their own ordering.

Business

Chinese restaurant, Main PWD Road, Islamabad

The problem

No access to their own Google Business Profile

Getting it back

An ownership request to Google from the restaurant's own Gmail, granted three days later

Work done

September 2026

Website

The website we built for them

A busy listing nobody could edit

Google's own figures for April to September 2026 show what was at stake:

And what people typed to find it:

• restaurants529
• jik jik473
• jik jik chinese restaurant443
• chinese food near me171
• pwd restaurants149
• chinese restaurant near me134
• chowmein near me64

Every one of them saw whatever the listing happened to say, and the restaurant could not correct any of it — not the hours, not the photos, not the menu. The menu Google showed came from a delivery app: 49 items, at the app's prices. At first the owners thought a website and a Google listing were the same thing, so the first job was explaining the difference: the listing is where people find you; the website is where they order.

Getting the listing back

1. With the owners, in person, the restaurant's own Gmail — a new, verified one — was used to ask Google for ownership of the listing.
2. Google reviewed the request, and three days later gave the restaurant ownership.
3. The listing now belongs to the restaurant, on its own email. Sitey was added as a manager to do the work, and the owners can remove that access whenever they like.

Google decides every ownership request itself — nobody can promise the result. What can be done is to make the request properly, from the right account, with everything Google asks for ready.

What was rebuilt

• The real menu, on Google

  104 dishes in 16 sections with their prices, typed in one by one, and set as the menu Google shows instead of the delivery app's 49.

• Their own website on the listing

  The website button, the menu link and pick-up ordering all lead to jikjikchinese.sitey.pk. Delivery through foodpanda stays, because the owners wanted it.

• A description people can use

  What they serve and where they are, written around what people actually search for.

• Address and map pin

  Set to the shop itself on Main PWD Road.

• Logo and cover photo

  The restaurant's own logo and a proper cover picture.

• Visits from Google counted

  The links carry a tag, so visits, and taps on the WhatsApp order button, that start on Google are counted on their own.

• The website, tuned to the searches

  The menu page's description now leads with the dishes people look for — chowmein first — instead of the soup section.

Lost access to your own listing?

If your listing was set up by a relative, an employee who has since left, or an agency that disappeared, on an email nobody can open, Sitey can help you ask Google for it back, onto your own email, with you as the owner — and then set it up properly, from Rs 3,000 one-time.